Organizational Leadership Coaching(R), LLC

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Facilitation Skills Training

The definition of facilitate is "to make easy" or "ease a process". What a facilitator does is plan, guide and manage a group event to ensure that the group's objectives are met effectively, with clear thinking, good participation and full buy-in from everyone who is involved.

To facilitate effectively, you must be objective. This doesn't mean you have to come from outside the organization or team, though. It simply means that, for the purposes of this group process, you will take a neutral stance. You step back from the detailed content and from your own personal views, and focus purely on the group process. (The "group process" is the approach used to manage discussions, get the best from all members, and bring the event through to a successful conclusion. How you design this depends on many factors, and we'll explore this in a little more detail later in our training options. The secret of great facilitation is a group process that flows – and with it will flow the group's ideas, solutions, and decisions too.)

Your key responsibility as a facilitator is to create this group process and an environment in which it can flourish, and so help the group reach a successful decision, solution or conclusion. Click below to choose the session that best fits your facilitation training needs.

The Virtual Facilitator

Leading Interactive TeleCalls, Online Classes, Meetings and Webinars



The Virtual Facilitator is a TeleClass/Web e-learning program on how to get great results from virtual meetings, webinars, and online classes, through effective design, facilitation of engaging process, and right use of technology. This series of three 1.5 hour interactive virtual classes on consecutive weeks offers a practical foundation in the secrets to facilitating Great Virtual Meetings.

“Outstanding experience – well organized, well executed, and great value! We learned how to plan and manage for successful virtual interactions with groups from under 10 to over 100; sampled virtual tools and techniques; and received a virtual library of support material.” – MH

Learning Objectives

• Explore the challenges of and possibilities for meeting in virtual space.

• Learn how to achieve greater meeting involvement through sharing information, idea generation and engagement.

• Discover the principles and techniques for designing effective virtual meetings and classes that engage participants.

• Acquire tools for keeping group focus, for creating interesting and worthwhile classes and for ensuring each participant feels s/he is learning and contributing.

• Gain frameworks, keys and tips for designing and facilitating great virtual meetings, webinars and classes.

Ideal For

This learning program is for managers, team/project leaders, professionals and instructors – anyone interested in enhancing their overall skill and competency in designing and facilitating engaging virtual meetings and learning programs.

“What I found invaluable about the workshop was that we actually got hands-on experience using several virtual tools. The best practices and processes were very practical and the materials clear, concise and comprehensive. I gleaned many practical tips that I have already applied at my workplace. Highly recommended!” – PS


You will gain insights, techniques, methods and tools to become proficient at getting great results from virtual meetings, whether TeleCalls, Online Classes or Webinars, through effective design, facilitation of engaging process and right use of technology. You will experience highly interactive virtual classes and receive a comprehensive reference binder.

After you have completed The Virtual Facilitator , your virtual meeting participants are likely to say, “This was not a typical boring virtual meeting. You kept us focused, engaged, and learning all the way through. You kept our interest and attention with a variety of methods, and ensured that everyone contributed their ideas to the focus topic. I didn’t have time to multi-task nor did I want to! This is my new standard for how all virtual meetings should be run!”

Course Focus

Each of the interactive virtual classes is designed around the Great Virtual Meetings formula: Right Technology + Solid Preparation + Interactive Process = Great Virtual Meetings

Brenda Chaddock offers specific mentoring and coaching in the area of honing the general skills and techniques you have recently learned to really help you shift successfully and effectively to the virtual environment. This can include such things as choosing processes, morphing exercises from live to virtual engagement & choosing best platforms for your delivery, all with the objective of having you be an inspirational and intentional leader for your teams or organization.

Contact Brenda @ 604-929-4290 0r [email protected]