Organizational Leadership Coaching(R), LLC

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The OLC Professional Coach 

The Organizational Leadership Coaching® PROFESSIONAL COURSE is the third of three courses to build on basic coaching competencies and apply advanced tools, methods and practices to help emerging leaders and train coaches. The Professional Coach Course covers the skills of Coaching as a Legacy Leader (See the Legacy Leadership(R) Institute page), Engaging with EQ/SQ & CQ, Coaching "The Who", Walking In Magnetic Authenticity, Understanding Organi-zational Development and Shifting Organizational Culture, Mastering Change, Coaching Resilience in a VUCA World, engaging the ICF Coaching Knowledge Exam and embedding the OLC Guiding Principles and Best Practices. The Professional Course adds organizational knowledge and  coaching skills to embed best practices, personal foundation building and more advanced techniques and methods. At the conclusion of the institute trilogy (The Primer, The Competent & The Professional Courses) students will be more than prepared to engage the International Coaching Federations (ICF) Associate Certified Coach (ACC) Coach Knowledge Assessment (CKA).

Professional Course Objectives

  • Examine and practice the Master Coaching Skills of Managing Focus, Lazering in on Essence & Coaching the “Who”
  • Ponder and strategize how to engage the ICF Coach Knowledge Exam and embed the ICF Core Competencies
  • Investigate the rolls EQ/SQ/CQ play in the coaching encounter
  • Consider the coaches roll in Organizational Culture Development, The Change Process and how to encourage Resilience in a VUCA World
  • Learn the skill of Walking in Authenticity as a means of organic marketing and magnetism 
  • Internalize the OLC Coaching Guiding Principles and Best Practices along with Certification in the Legacy Leadership® Institute
  • Identify and practice masterful coaching skills

The Professional Coach Course

Day One

8:00 – 9:00     Introduction

                          Student Introductions

                          Course Overview and OLC Coaching System

                          Course Objectives

9:15 – 12:00   Coaching the “WHO”

12:00 – 1:00   Lunch

1:00 – 2:30     Walking In Authentic Magnetism

2:45 – 4:00     Engaging with EQ/SQ/CQ Intelligence

4:15 – 5:00     Exploring the ICF Core Competencies

                           Homework Assignments

                           Review Team Appointments

Day Two

8:00 – 9:00      Morning Introduction & Review

                           1st Day Review (10 Minutes)

                            ICF Competencies Integration

9:15 – 10:00     OLC Guiding Principles & Best Practices

10:15 – 11:00   Coaching Resilience in a VUCA World

11:15 – 12:00   Mastering the Change Process

12:00 – 1:00     Lunch

1:00 – 3:00       Understanding Organizational Change

3:15 – 5:00       Engaging the Coach Knowledge Exam

5:10 – 5:30       Course Closing

                             Course Objectives Reviews

                             Integration Calls Coordination

Six (6) Post Course Coaching Sessions – 90 Minute Calls (9 Hours)

OLC Professional Coaching Course Session Overviews

OLC Professional Course Introduction 1 Hour Synchronous

The Introduction serves as an ice breaker for the course and allows students to get to know each other and to align classes for the first time. The objectives of the course are reviewed and course expectations are sought from students. Students are advised that the Professional Course uses a “Shift in Learning Paradigm” approach in learning and applies a conversational style in presentation. Learning partners are assigned and briefed on their purpose and how they will work together over the period of the course. Class norms are explained as well as all the logistics for daily self-care, meals and transportation. Course requirements are laid out and the agenda for the three days and follow-up coaching calls. A group photo is taken at the first break and posted on the courses private page on the OLC web site. Students are walked thru a OLC website overview and given pass words to enter the private page. All resources, assignments, articles, recordings, videos and pdf’s of the syllabus and slides are posted on the private course page. Students sign intellectual property agreements at the end of the course.

OLC Coaching Skills Review 1 Hour Synchronous

Orientation to the OLC world of coaching is imperative to building a common language and foundation for coaching dialogue and development. It for that reason that each course in the OLC Institute starts with a review of the OLC Coaching Dialogue Model followed by an emphasis on creating a positive coaching culture. The OLC Key Features About Coaching are reviewed as well as the Top Ten Pitfalls to remind coaches of the boundaries for good coaching and the characteristics of the same. Once the students are aligned with the OLC common language and the core skill of the Dialogue Model we are ready to engage the Professional Coaching Institute.

Coaching the “WHO” Lecture 1 ½ Hours Synchronous

The OLC Coaching Institute is developed in graduated levels of skill ability, expectation, and understanding. Focus on coaching the “Who” starts in The Primer Course, is highlighted in The Competent Course and now is the major focus of The Professional Course. The first major subject in The Professional Course is “Coaching the Who” and sets the stage for all the learning throughout the course. Moving rapidly to the “essence of the ‘who’” and treating it with efficiency is the primary measure of professional competence and ability. Our aim is for The Professional Coach to perform solidly at the PCC Level and able to coach acknowledging all the PCC Markers in ability. To do that we aggressively share the Elements, Techniques, and Cautions of coaching the “Who.” A major emphasis is spent on avoiding coaching surface perception issues and getting to the reality of issues that deal with the beliefs, emotions, assumptions and fears of the client that can lead to long term internal rather than external temporary change. The session starts with previous thoughts on coaching the “who” and moves to the deeper internal issues. A coaching practicum is offered at the close of this session to begin the practice this profound skill.

OLC Magnetic Authenticity  1 ½ Hours Synchronous

The Professional Coaching Course starts to engage coaches in the business aspects of the coaching endeavor. Typical for coaches at this stage are the questions: Where or how do I find clients? What is the best way to get my name out there? How do I position my business for maximum visibility/traffic? Suggested in this session is the thought that maybe the question is not be how you do these things, but rather how do they (Clients) find you? Thomas Leonard made a profound proclamation in his 28 Principles of Attraction as he suggested that coaches would do well to make themselves attractive in lieu of trying to find clients. His postulation has inspired this course and given birth to what OLC calls developing a Magnetic Authenticity. The premise is that if the coach shows up in relationships as genuinely authentic, clients will notice and be drawn to the authentic model to be sculptured likewise. We do not in any way mean “in the likeness of the coach” but rather “in the likeness of their desired self.” We infer that the authenticity of the coach models the “road less traveled” for the client and illuminates a pathway for their own inspired travel. Unfolded in the session are the Four Movements in Magnetic Authenticity, the Four Ways to Show Up, the OLC 18 Principles of Magnetic Authenticity, the OLC Selfcare Model and the Personal Development & Integration Model. In the end coaches are challenged to provide extreme self-care to serve as a model or magnet for those seeking their services,

Engaging with EQ/SQ/CQ Intelligence  1 ½ Hours Synchronous

The central ingredient in Emotional, Social and Conversational Intelligence (EQ/SQ/CQ) is the matter of awareness.  This session dives into the essence of this awareness to enable the coach to cultivate his/her own awareness and facilitate the awareness of others. The session ponders the definitions of each area, examines ways to coach its integration and suggest points to highlight for clients to boost ROI.  The truth of the matter is - people, in large part, don't leave jobs because of money or lack of opportunity but rather because of a toxic relationship with an emotionally unintelligent supervisor. The work place can impact its ROI by creating a dynamic coaching culture that serves to value, respect and encourage workers so they feel empowered and supported. The session lays out a foundation for this by exploring emotional intelligence and then spreads the pattern learned over the areas of social and conversational intelligence.  This course expands on that in The Competent Course in that it concerns the facilitation of EQ/SQ/CQ and the impact on ROI in corporate culture. 

Mastering the Personal Change Process 1 ½ Hours Synchronous

Personal change was a subject in The Competent Course and is again covered in the Professional Couse but from the perspective of understanding the resistance and responses to change. The resistance to change is reviewed in the “Who Moved My Cheese” video and its application to the coaching encounter. After which the session moves on to investigate the Five Categories in Response to Change and how to Respond to Criticism. These topics are approached from the perspective of dealing with coachee’s and how coachee’s deal with people they lead or manage. These models are tools for the coach as well as models of awareness to understand the behavior of coachee’s. Applied to this resistance focus is the learning from Conversational Intelligence and the biochemical aspects impacting the resistance to change. The final shared thoughts on this topic is the groundbreaking work of Robert Kegan and Lisa Laskow Lahey in the Immunity to Change and his insistence that the challenging belief systems is necessary if one is to achieve internal deep and long-lasting or permanent change.

Coaching Resilience in a VUCA World 1 ½ Hours Synchronous

Coaches find themselves walking alongside leaders/clients in a world that is flat and moving at ”warp speed” as Scotty would say in the Star Tract series of yesterday. What was fantasy yesterday, is reality today and there are no sign of anything slowing down. It is here that coaches meet entrepreneurs scanning for opportunities to disrupt, leaders attempting to make decisions in ever changing landscapes and souls deciding on shifting opportunities and direction. Coaching Resilience in a VUCA (Volatile – Uncertain – Complex – Ambiguous) World is a course to sensitize the coach to the present realities clients face and to allow them to anticipate the resources, methods and challenges to meet their needs. The course starts with a definition and moves on to examine the etymology of the acronym and concept history. The final moments are spent pondering tools to help mobilize leaders along with ways to strategize resilient movement. With the preparation to provide intervention coaching, the coach is challenged to examine his/her own VUCA events to insure selfcare for a modeled response.

Exploring the ICF Competencies 1 ½ Hours Synchronous

At the Professional Course level, it is imperative that coaches know and understand the ICF Competencies. In that the Professional Coach is expected to have the ability to walk into an organization and stand up an internal coaching apparatus, the Competencies are a must as a knowledge base. The Competencies along with the PC Markers are passed out to students (located in the appendix of the syllabus) the night before this session and each student is asked to prepare a 5-minute briefing on an assigned competency. During the session each student presents the prepared competency remarks which is followed by questions/comments of other students and facilitators. The intention is to embed the Competencies so that all students gain benefit of the insight of others. There is also an End of Course Comprehension Quiz (ECCQ) that test for the comprehension of Competency mastery and understanding. In addition to the reading and preparation of the Core Competence briefing, students are asked to read the ICF Code of Ethics. Questions are fielded concerning understanding during class and questions are included from it on the End of Course Comprehension Quiz.

OLC Ethics, Guiding Principles & Best Practices 1 ½ Hours Synchronous

OLC has created its own Code of Ethics, Guiding Principles, Best Practices and Coaching Boundaries. Students are expected to interact with these branding identifiers and to acknowledge the intended culture of OLC Coaching. All of the tenants espoused are derived from the ICF Competencies/Ethics but tailored to include OLC preferences and philosophy. Each Principle, Best Practice, Boundary or Guideline is unpacked during this session along with its intended meaning. In addition to these unpacked items the Principles, Best Practices and Guidelines are used as banners shown during the breaks to reinforce unconscious leaning. (These are not included on the ECCQ.)

Understanding Organizational Development  2 Hours Synchronous

In the OLC lower courses, The Primer and The Competent Coaching Courses, the emphasis was on coaching skills and methods applied to individuals. The Professional Course terminal learning objective is to introduce organizational coaching and intervention. The OLC Professional Coach is to have the skills to enter any organization and able to set up and manage an internal coaching apparatus. This not only necessitates coaching knowledge and competency, but also extends to the basic knowledge and understanding of strategic planning and organizational culture transformation. It is for this reason that basic strategy planning has been added to the training knowledge base along with leader development integration. What is emphasized in this session is the process of organizational transformation along with the beginning knowledge of strategy planning tools and methods. Advanced planning tools and methods will be taught in the additional courses of the OLC curriculum. (See the additional 72 hours above The Professional Course in the OLC training system) Several tools and concepts are only introduced during this session to explain the Hoshin Strategy Planning Process and show the big picture of possibility. Students will actually use the Affinity Strategy Generation Process and Diagram tools to produce a mock strategy listing.

Coaching as a Legacy Leader® 2 Hours Synchronous

The culture of OLC training assumes that coaching in and of itself is leader development or training. Legacy Leadership® has been adopted and integrated into the Institute as the foundational model for leader development. At every level of the OLC Institute Legacy Leadership is taught and built upon in a skill development pyramid. At The Professional Coach level the basic model is reviewed for those who might be joining OLC in The Professional Course and as a reminder for those already knowledgeable of the model. Of particular focus is the emphasis on Vision Development and the One Page Business Plan for capturing vision and strategic initiatives. The One Page Business Plan exercise ties together the organizational strategic development (Affinity) session above and Best Practice 1 concerning Holding Vision. This block enables coaches to walk into organizations with a ready model and process to impact leaders which in-turn can transform cultures.

Engaging the ICF Coaching Knowledge Exam 1 Hour Synchronous

At this level of the OLC Institute the majority of students will be seeking an ICF Certification. The ICF requires that all applicants take the Coaching Knowledge Assessment for certification purposes. The requirement is that each applicant take it once for one of the certifications. OLC has decided to put this session in The Professional Course in that all will be seeking the ACC or PCC. The course is developed around the testimonies of those who have taken the assessment and the practice questions/examples given in the ICF Question and Answer sections concerning the assessment. Emphasis is given concerning the Core Competencies and Code of Ethics and how they provide the content for assessment questions. The big learning here is orientation to the style of the questions and a recommended proposed method of engaging the assessment. Insured here is the review of Competencies and highlights of the Code of Ethics. This session is more of a conversation than period of teaching.

Avoidance of Transference/Counter-transference 1 Hour Synchronous

A big obstacle in the effectiveness of great coaching is the issue of coaching transference. By and large it is a matter of awareness and discipline to stay clinically clear of integrating ones (the coaches) issues into the coaching encounter. Examples of transference are presented in the session so students observe the contaminating effects of transference and in some cases the lack of knowledge/awareness by the coach. The definition of transference is reviewed along with a conversation on how to control transference issues along with keeping track of one’s agenda. The final point is to attempt to identify various types of transference and conscious ways to avoid interjecting personal biases or qujestions.

Closing of the Professional Coaching Course 1 ½ Hour Synchronous

The closing of The Profession Course ends with the taking of the End of Course Comprehension Quiz, review of the Course Objectives, taking the End of Course Evaluation and handing out the course completion certificates. A final video is shown to motivate the OLC Coaching Spirit and the course is dismissed with final instructions for further growth and development.

This ends The OLC Professional Coaching Course

Home Work First Day 2 Hours Asynchronous

Half of the group (Group A) will prepare a 15 minute presentation on the highlights of day one and present it in the first block of the morning.

Students will read the two articles concerning “Coaching the Who” and be prepared to discuss the content in class.

Students are to watch one of the videos below and be prepared to integrate the learning itho the session on Conversational Intelligence.

Develop a five minute (5) presentation on your assigned ICF Core Competency (See Assignment Sheet). Email a copy of your outline/notes of your presentation to course facilitator.

Home Work Second Day 2 Hours Asynchronous

Half of the group (Group B) will prepare a 15 minute presentation on the highlights of day two and present it in the first block of the morning.

Read the information on the Coach Knowledge Assessment in the Appendix and review the ICF Code of Ethics.

Watch the video by Simon Sinek: and ponder its relevance to the coaching encounter and present day organizational culture.

The Professional Coaching Course Coaching Mentor Calls 12 Hours Synchronous